Information Technology

Computer mouseNisa has the best web and EPoS-based ordering system in the independent sector - the Order Capture System (OCS) -saving members time and offering essential business benefits including greater efficiency, more interaction between the member’s system and their EPoS provider, increased sales opportunities and a single interface point for all Nisa communications - including placing orders.
It allows members to track the progress of their orders and generates much-enhanced service levels and on-shelf availability. In addition, the system allows members to select and download the appropriate pricing band for their store when ordering, from one of three pricing bands specifically tailored to appeal to each member’s customer base - whether they are supermarket, high street or convenience stores.

There are numerous benefits to the Nisa OCS System:

  1. Precious time savings:
    • No waiting to connect to place
    • Orders near cut-off times
    • Multiple instore connections
  2. Allows members to manage store operations:
    • Drive on-shelf availability
    • Amend the order at point of placement
    • Provides pallet-filling recommendations
    • Volume discount recommendations
    • Order surcharge recommendations
  3. Helps to improve staff planning:
    • Pre-sell delivery visibility
    • Instant product delivery information provided
    • Template ordering for daily ordered items
  4. Reduces paper:
    • Availability of electronic delivery notes
    • No paper-based advanced orders or reliance on postage
    • Consistent information between systems
    • Reduced credits - especially Web Deals
    • No need to refer back to Price List Order Form
  5. Improved Promotional formats:
    • Mix & match promotions to members
    • Multibuy promotions to members
    • Promotions addition at point of order placement
    • Consumer promotion data automatically available
  6. Managing information flow:
    • Remote 24/7 access to OCS from an Internet-enabled PC
    • Track and manage documentation by single reference number
    • Ability to consolidate multiple orders
    • Cancel / amend presell quantities before deadline date
    • Submit online claims
    • Display and print invoices
    • Sales data evaluation
  7. Instant order history access:
    • View order status
    • Not restricted to helpdesk working hours
    • View accepted order status
  8. Changes to updates:
    • Flexibility to change produce pricing in line with market fluctuations
    • Accurate margin calculation
  9. Enhanced item data:
    • Unit pricing data
    • Item dimensions
    • Full presell item data for all seasonal items
    • Core range and Price Check data
  10. Purchase ledger integration:
    • Electronic transmission of invoice data
    • Electronic transmission of debit/credit notes

NT Net padlock NT Net Broadband

  • NT Net is a safe, high-speed Internet connection for members which prevents computer viral attacks and improves electronic efficiency.
  • It provides a secure connection from the member’s EPoS systems to OCS and was launched in response to member feedback for web-based virus protection.
  • As well as providing members with the option of full access to the Internet, it allows them to connect securely via the Nisa head office infrastructure, giving them full Internet security. This effectively means that their computer is remotely linked to the Nisa network, allowing maximum data security and protection against Internet hackers and viruses.

NT Net offers Nisa members a host of benefits, including:

  • Totally secure access to the Internet through a Virtual Private Network, exclusive to Nisa
  • Free Internet security
  • Centralised credit card payment gateways
  • Free basic set-up, including setting up NT Net
  • Reduced transaction costs due to secure credit card payment gateways
  • Future platform that supports delivery of streaming radio and video
  • The ability to restrict access to certain sites and file types, such as adult websites or files that may potentially contain viruses, through a content filtering facility
  • Allows a group of stores to create their own private site-to-site network to share files
  • No premium rate numbers to call for support and no dial-up charges
  • Facility to view CCTV footage remotely for an extra fee per month
  • Guaranteed bandwidth and uptime